P&P Data Systems Inc.

Version Number

Clinic Information System (CIS) - Complete EMR v8.0 - Enterprise Edition

User Interface

Windows XP Pro, Windows Vista Business Edition, Windows 7 Business

Local/ASP

Local

Provided Documentation and Media Used

Manuals as Word documents are included with every installation in electronic form.

The system has a complete help system.

Other Required Environmental and Support Components

Scanner

Health Card reader

Training

Support

Health Card Validation Support (OBEC)

Real Time and overnight are both supported by CIS, and is fully integrated into our Demographic and Scheduling modules.

What other tools and utilities (e.g. Systems Management, Monitoring, Backup, Audit Logging etc.) are required to implement the EMR on the server?

Backup Software –- Critizal

What other software products do you advise physicians to implement?

Microsoft Office 2010 or earlier

What other software products are compatible with your EMR (e.g. Office suites, accounting, research, analysis, etc.)?

Microsoft Office 2010 or earlier

Does your Offering support out-of-province billing? If so, please specify.

We offer Alberta, Saskatchewan and Quebec Billing integrated in our software

Specify third party interfaces your Offering supports (e.g. laboratories, pharmacies, hospitals, MOHLTC).

We offer interfaces to all 3 major Laboratories, as well as HICL, Windsor and several other independent laboratory systems. We integrate with Hospitals as well, to deliver Outpatient reports and others in an electronic format

Provide a comprehensive list of the out-of-box forms of templates included in your EMR Offering (e.g., SOAP, Annual physical, ante-natal).

SOAP, Antenatal, Be Well Baby charts, Annual Physicals, Mental health, Sexual Health

Does your EMR operate in both official Ontario languages (e.g. screens, online help, reports)?

No, except patient oriented reports and some financial reports. In the CHC module diagnosis code descriptions are on both official languages.

Describe your approach to supporting patients with multiple different language needs.

There are several language tables available for specific patient oriented documents, such as Invoices/Statements – current languages supported are: English, French, Portuguese, Spanish, Italian, and Polish:

Other multiple language support includes Encode FM import coding in French, and CHC.

Describe your approach to supporting physicians with multiple different language needs.

We have not encountered a practice that would not operate in English, particularly if necessary output was in a language other than English. (see above).

What is the name of the data supplier to support prescription writing and drug interactions?

CIS supports FirstDatabank as the drug interaction database.

What is the frequency of updates to the data provided to your clients?

FirstDataBank is updated monthly from the Supplier.

Describe the process for applying updates to the data (e.g. CD-ROM, remote download, etc).

Updates over the Internet VIA SecureFTP

Does your product support structured coding for problems? If so, provide the name(s) and version(s) supported.

ICD10-CA and CCI

Does your product support structured coding for interventions? If so, provide the name(s) and version(s) supported.

ICD10-CA and CCI

Does your product support structured coding for symptoms? If so, provide the name(s) and version(s) supported.

No

Does your product support structured coding for allergies? If so, provide the name(s) and version(s) supported.

No

Does your product support structured coding for adverse reactions? If so, provide the name(s) and version(s) supported.

No

Does your product support structured coding for immunizations? If so, provide the name(s) and version(s) supported.

No

Identify other coded data elements and their schemes where appropriate in the response sheets.

N/A

Describe the recommended hardware configuration required to run your solution for the following scenario: Single physician office; 2 support staff; 2 exam rooms. Include any assumptions that you are making.

• Single Server – ProLiant ML150 G6 Intel Xeon E5540
  
• (1) Intel Xeon Processor E5504 (2.00 GHz, 4MB L3 Cache, 80W, DDR3-800)
  
• (1) 2GB HP 2GB 2Rx8 PC3-10600E-9 Kit
  
• (1) HP 250GB 3G SATA 7.2K NHP 3.5" MDL HDD included
  
• HP Smart Array B110i SATA RAID Controller (RAID 0,1,10)
  
• Embedded HP NC107i PCI Express Gigabit Server Adapter
  
• HP Half-Height SATA DVD-ROM Optical Drive
  
• 460 W Non-Hot Plug, Non-redundant Power Supply
  
• HP PS/2 Standard Keyboard and Mouse
  
• U.S. Robotics 5637 56K USB Fax Modem and 3 year 4 Hour 24x7 onsite support.
  
• 12-port Gigabit switch, power bar, 4x1500 VA UPS, 4xWindows 2003 Server License
  
• 6 Stations – HP Compaq 6000 Pro, Small Form factor
  
• Intel Core 2 Duo E7600 3.06 GHz
  
• 2 GB DDR3 PC3-10600
  
• 250 GB 7200 rpm SATA 3.0 Gb/s
  
• DVD+/-RW with LightScribe
  
• Intel GMA X4500 Graphics Controller
  
• Sound card, stereo + 1 internal speaker
  
• Network adapter 10/100/1000
  
• PS/2 standard keyboard / USB 2-button laser mouse
  
• Microsoft Windows 7 Professional 32bit
  
• HP NBD Onsite 3 Year Parts/Labour Warranty
  
• US Robotics 56K USB Modem
  

Assumptions: Prices are subject to change based on the current market conditions at the time of implementation. Products are subject to availability at the time of implementation. Cabling, scanners and peripherals not mentioned above are not included in the cost outline.

Describe the recommended hardware configuration required to run your solution for the following scenario: 8 physician FHN; 4 different geographic locations (physician offices), each with 2 physicians; 3 support staff per physician office; 4 exam rooms per physician office. Include any assumptions that you are making.

• Four Servers – ProLiant ML150 G6 Intel Xeon E5540
  
• (1) Intel Xeon Processor E5504 (2.00 GHz, 4MB L3 Cache, 80W, DDR3-800)
  
• (1) 2GB HP 2GB 2Rx8 PC3-10600E-9 Kit
  
• (1) HP 250GB 3G SATA 7.2K NHP 3.5" MDL HDD included
  
• HP Smart Array B110i SATA RAID Controller (RAID 0,1,10)
  
• Embedded HP NC107i PCI Express Gigabit Server Adapter
  
• HP Half-Height SATA DVD-ROM Optical Drive
  
• 460 W Non-Hot Plug, Non-redundant Power Supply
  
• HP PS/2 Standard Keyboard and Mouse
  
• U.S. Robotics 5637 56K USB Fax Modem and 3 year 4 Hour 24x7 onsite support.
  
• 12-port Gigabit switch, power bar, 4x1500 VA UPS, 4xWindows 2003 Server License
  
• 32 Stations – HP Compaq 6000 Pro, Small Form factor
  
• Intel Core 2 Duo E7600 3.06 GHz
  
• 2 GB DDR3 PC3-10600
  
• 250 GB 7200 rpm SATA 3.0 Gb/s
  
• DVD+/-RW with LightScribe
  
• Intel GMA X4500 Graphics Controller
  
• Sound card, stereo + 1 internal speaker
  
• Network adapter 10/100/1000
  
• PS/2 standard keyboard / USB 2-button laser mouse
  
• Microsoft Windows 7 Professional 32bit
  
• HP NBD Onsite 3 Year Parts/Labour Warranty
  
• US Robotics 56K USB Modem
  

Assumptions: Prices are subject to change based on the current market conditions at the time of implementation. Products are subject to availability at the time of implementation. Cabling, scanners and peripherals not mentioned above are not included in the cost outline. Each clinic has own server. Connection between clinics is provided by SSHA.

Since FHNs and FHGs are comprised of individual business entities but are considered a unit by OFHN and OHIP this creates some complex issues. By having each location a free standing system and providing access by the covering physician through remote access capabilities of each system.

Describe the recommended hardware configuration required to run your solution for the following scenario: 10 physician FHN all located in 1 clinic (physician office); 10 support staff; 20 exam rooms. Include any assumptions that you are making.

This scenario would only apply to the SQL based Enterprise edition.

• Single Server – HP ProLiant DL380 Generation 7 Rack Mount Server (2U)
  
• 2 x Six Core Intel Xeon E5640 (6 core, 2.8 GHz, 12MB L3, 80W, HT)
  
• 16 GB DDR3-1333 RAM Advanced ECC (multi-bit error protection)
  
• Two HP NC382i Dual Port Multifunction Gigabit Server Adapters
  
• (1) Smart Array P410i/512MB FBWC RAID 0,1,5, 0+1
  
• 2 x 73GB 15k SAS HDD RAID1 (Mirror)
  
• 6 x 300GB SAS 10K HDD RAID5 w/ Global hot spare
  
• 1.2TB Data Storage As Configured
  
• Dual 460W Hot Plug Power Supply
  
• HP Microsoft Windows Server 2003 Standard - 64-bit, 48-port Gigabit switch, power bar, 2x1500 VA UPS, Sophos Anti-Virus, and 3 year 4 Hour 24x7 onsite support.
  
• 40 Stations – HP Compaq 6000 Pro, Small Form factor
  
• Intel Core 2 Duo E7600 3.06 GHz
  
• 2 GB DDR3 PC3-10600
  
• 250 GB 7200 rpm SATA 3.0 Gb/s
  
• DVD+/-RW with LightScribe
  
• Intel GMA X4500 Graphics Controller
  
• Sound card, stereo + 1 internal speaker
  
• Network adapter 10/100/1000
  
• PS/2 standard keyboard / USB 2-button laser mouse
  
• Microsoft Windows 7 Professional 32bit
  
• HP NBD Onsite 3 Year Parts/Labour Warranty
  
• US Robotics 56K USB Modem, Windows 2003 Client Access License and 3 year Next Business Day onsite support
  

Assumptions: Prices are subject to change based on the current market conditions at the time of implementation. Products are subject to availability at the time of implementation. Cabling, scanners and peripherals not mentioned above are not included in the cost outline.

Describe the recommended bandwidth requirements required to run your solution for the following scenarios: Configuration 1; Configuration 2; ASP Requirements. Requirements should be broken down by upload bandwidth/user and download bandwidth/user.

As a local solution provider, we recommend a bandwidth of 3Mbps download and 1Mbps Upload.

Do you provide remote server management capabilities? Please list functions provided.

Servers can be accessed remotely thru VPN using Terminal Services. With this functionality, all administrative functions can be performed with the exception of hardware replacement.

Describe how system data is recovered after a system (hard drive) failure. E.g. to the point of failure, last backup, or other.

Using the RAID System, data loss would only occur if more than one drive failed simultaneously. Clients would purchase additional hot swap drives in case of drive failure to ensure that the array returns to optimal operation quickly.

Without RAID or Mirror protection a restore would be initiated from the last tape backup.

Do you provide tools to manage the availability of EMR systems? Describe functions.

Within CIS the ability to maintain and repair the database structure exists. This could be initiated at regular intervals for optimal efficiency and to minimize downtime.

Do you provide real-time server monitoring with alerts sent to yourselves or to clients?

Major messages can be sent by the Windows 2000/2003/2008 server to administrators using the messaging system built in.