November 2024 eTips Newsletter

Tips and advice on EMRs and digital health tools you can use NOW

From the CMO's Desk 

Results of Our Clinician Tech-Related Burnout Survey are in!

It's no secret that clinicians are experiencing burnout – but how much of it is caused by health technology? Earlier this year, we partnered with Dalhousie University to survey clinicians in Ontario and Nova Scotia to find out. Here's what Ontario clinicians told us.

Tip from a Peer Leader 

OMD Peer Leaders comprise a network of over 60 physicians (family doctors and other specialists), nurse practitioners, nurses, and clinic managers. As expert users of OMD-certified EMRs and other digital health and virtual care tools, they work with our Advisory Service Team to help you with your EMR and digital workflows. Discover what our complimentary Peer Leader Program and Advisory Service can do for you. 

Communicating with Patients via Secure Messaging

  This month's tip comes from Dr. Anish Mody and Dr. Kevin Samson, OMD Physician Peer Leaders. Watch the webinar to learn about secure messaging as a patient communication alternative and its potential to save time and money and improve patient engagement.

Advice from the General Counsel and CPO 

Choosing an AI Scribe? Look Beyond the Hype

If you are thinking of adopting an AI scribe in your practice, choosing the right tool is crucial to enhancing your workflows and clinical documentation. There are many things to think about when deciding on a tool – its functionality, usability, cost, and reviewing an AI vendor's contract, among other considerations. Watch our latest OMD Educates webinar to learn more about how to approach choosing an AI scribe and incorporating it into your workflow. With over 500 attendees and OMD Peer Leaders Dr. Kevin Samson and Dr. Kevin Brophy joining the session, it was one of our best yet!

Looking for more information like this? Check out all the privacy and security tips from our newsletter over the past year. 

OMD Education 

Save the Dates for Our 2025 Virtual and In-Person Conferences!

Digital Health Virtual Symposium – April 25, 2025, streaming at OntarioMD.live

Digital Health In-Person Conference – September 18-19, 2025, Toronto Congress Centre

Marking Digital Health Week with an OMD Educates Webinar

This week is Digital Health Week, an annual celebration of advancements in connected, modernized health care. To mark the occasion, join us on November 20, from noon to 1 p.m., for an OMD Educates webinar, HRM Task Force Priorities: Actions to Ease Clinicians' Report Burden. The session will discuss the tool's features, benefits, challenges, and HRM Task Force recommendations to streamline clinician workflows.

We present at many events and conferences to engage with you, your staff and other health system stakeholders. View our events calendar for a complete list of conferences and webinars. Hope to see you at one of them!

HRM Improvements  

Turning HRM Reports On or Off, Starting with eNotifications

OMD is letting you choose what you want to receive through HRM based on your preferences, starting with eNotifications. eNotifications are the messages you receive via HRM to inform you when your patient is in the hospital ER or has been admitted or discharged.

If you'd like to turn off eNotifications, please complete this short form or contact support@ontariomd.com.  

You've told us that you'd like to choose to receive COVaxON notifications. Shutting these off requires a different technology process and OMD is working on it. We are aiming to offer you this opt-out option in the new year. Visit the OMD HRM Preference Management page for more information.

Want to know what else is going on with HRM? Check out the new HRM User Bulletin.

Need Help with Your EMR? 

Your EMR should be a benefit, not a burden. In addition to our OMD Advisory Service and Peer Leaders, we have additional resources to help you use your certified EMR better to save you time and frustration.

 We develop tools and suggest helpful workflow improvements in our EMR Lab.

Join an EMR Community of Practice (CoP)! CoP is a virtual place for EMR and digital health tool users, including clinicians and office staff, to share their knowledge, discover upcoming changes, ask questions and learn from the vendors and other users. Find out more about OMD EMR Communities of Practice.

Important Reminders 

Changing EMRs or Practices, Moving Your Practice? OMD Needs to Know!  

All EMR Users  

To help us provide the best support to optimize your EMR use, please notify OMD at support@ontariomd.com when switching to another EMR, moving offices or joining a different clinic. We also need to know if you have changed your email address or phone number. 

HRM Users 

If you’re moving, switching Internet providers, changing your Internet plan, or switching EMRs, your IP address may be changing and OMD needs to know! We need to update our records to make sure your EMR continues to receive patient reports through HRM. Please notify OMD at support@ontariomd.com a minimum of 7 business days in advance of the change with a complete change request and a valid IP address to ensure you don’t experience any service interruptions. 

OMD Change Management and Adoption Services

Digital Health Drug Repository (DHDR): A Valuable Item in Your Patient Care Toolkit

It's crucial for clinicians to know about the medications that patients are taking to avoid adverse drug events. DHDR provides up-to-date information on drugs dispensed to patients, which you can access seamlessly through your EMR. Join the many clinicians who have access to DHDR. Attention, Cerebrum EMR users! DHDR is now available to you! Contact AwareMD to get started.

(Please note: DHDR is still not available to TELUS Health EMR users. Please speak to TELUS Health if you are their client and want access to DHDR.)

Contact support@ontariomd.com or your local OMD Advisor to connect DHDR to your EMR.

Partner News 

Launch of Ontario Health Integrated Primary Care Report

Ontario Health is pleased to share the launch of the MyPractice Primary Care Plus (with SAR data) report accessible through ONE® ID. This new report integrates the MyPractice Primary Care Physician indicators and the Screening Activity Report (SAR) and provides personalized data and suggestions to support physicians in improving care for their patients. All future refreshes of the MyPractice Primary Care Physician Report will be available through ONE ID and not sent as a PDF via email.

To access this new report, please log in to eReport using your ONE ID account. Once signed in, select the MyPractice PC Plus SAR tab on eReport. Physicians without a ONE ID should register using this Registration guide.

Learn more

Access frequently asked questions, registration instructions and learning modules.